Stress, Reactivity and Emotional Intelligence at Work

Take a look at the stress situation. Perhaps you feel frustrated, prone to being a reaction and defense, angry, impatient or hot tempered. The next thing you hear from a colleague or customer is not what you expected and you really want to let them have it, tell them what is, let them know who's boss. I feel like responding to a high level of defense, setting insufficient boundaries in negotiations, and sorting up an attitude to show them what you think about what they say, make or claim. You get back to your corner, and flood of words comes to tell them where they can put their misunderstanding.

If your reaction is not enough, then there's a whole set of sensible assumptions that you start right away when you hear what they've said as they've said. Feeling disrespected is not uncommon, especially in the commercial world of credentials A, and the speed of speed is never enough. You have those who are outstanding by enticing you to do their job, taking on additional responsibilities or letting you fear anxiety that you might be badly appreciated if you do not notice extra workload.

You've never thought of perception as strategies to deal with stress or stress, but I invite you to think again. All beliefs we use under stress, on the condition that we are the foundation to go out like explosives, could be the way to deal with stress. They may not serve our interests in general, they can not afford emotionally intelligent actions and thoughts, but they can be our historical ways of dealing with stress. Misunderstanding is often a way of moralizing and then justifying defense with respect to self. We do not really have a good word saying, "What you're saying, how you say it" or "asking me to do another task is pushing me in an unfortunate way". Imagine and your colleagues using such a language!

On the other hand, you may find yourself sometimes with days like those days when your B-personality is tired of relaxing for aggressive personality A or focusing on your personality. Many of us work with colleagues and officers with hypotension or are quick to emphasize too much. Speech marks include excited language, infinite drama, impatience or reaction, level of defense in human relations when one or other party is under stress.

The traditional behavior is to act and defend in a way that gets the other person behind you, replacing that person as a way to prevent them from doing it again and turning off the situation. The problem is that when we use responses, precautions, especially in extreme circumstances where we respond by giving the other person a taste of self-esteem, we tend to push ourselves and put up the situation that causes retaliatory that will always play out.

Since you know your stress image, you can really save your bacon. Once you know that you are approaching your tolerance limit, you can indicate where you start to react, you can stop and assess the situation. Make these feelings known to yourself. So when the next person comes up and does not respond to your preferences – often in a manner that would reduce or spread your own stress – you can think about it and let it put stress in this business. It may be possible that the next person you interact with at the moment you acknowledge that you approach your stress limit is someone who needs to be taken away and talk so that they are aware that you need a different language or behavior from them , for all other reasons, but because you need to control stress outside of you, manage what they tell you.

Why does your relationship hurt, your ability to convey your needs in an efficient and professional manner and a valuable exercise to offer the other person the opportunity to doubt their behavior or language? Maybe they are having a bad day or are not aware of how their actions or words affect others. If the other is a particularly difficult client or customer, the chances are even greater that their dishonest, abnormal or unfavorable behavior is somehow linked to their own stress image. Instead of losing a customer or customer or adding additional customer service to the situation, why not recognize your stress factor and be preventive? It could really put money in the bank, create a better workplace for yourself and others and do it for the reputation you want.


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