Stress Management: Sharks and dolphins at work

Q. I work at an office with many people, everything I'm watching closely. There's one person who actually gets the goat. He rejoices everyone, smiles and schmoozes with the boss and works like all friends. The problem is that this man stole others' ideas, talks behind you and is basically a wolf in a clothes father. I love So what do I do? Am I going to the boss and complaining, I'm watching my colleagues, do I stand this person myself? 19659008] A. I frequently asked this question, probably because there seems to be one of these people in almost every workplace.

What you are dealing with is what I call a shark. And what's worse, it's not a shark that's big and obvious like in jaws. This man looks and works like a dolphin.

The problem here is that when you're in the water it's hard to tell them apart.

Let's look at the difference between dolphins and sharks at work, and then we'll put "hands and feet" on these ideas.

Dolphins are the people you can trust. Sharks are the people who at best you can not trust, and at worst you have to protect yourself.


They do what they say they want.

You can count on them.

They are team members.

The behavior fits the words.

They take responsibility for mistakes.

They can trust.


They fail to follow through.

You can not trust them.

They are on their own.

Their behavior does not match the words.

They teach others.

They can not trust.

It's the story of the beaver that was ready to cross the river. Just as he was ready to cross, he came on a scorpion that would travel. Beaver refused to say that the scorpion would stab him and he would die. The scorpion rejected this and promised that he would not harm the beer, if only he would take him over the river.

Beaverinn, a good and reliable chap, allowed the crust to crawl on his back and he swam across the river. Just as the beaver came to the beach, the scorpio shot him and left. When the beaver was dying, he asked the scorpion why he broke his promise. Scorpio replied, "I'm scared, that's what I do."

And so, there may be some relationships.

One great way to deal with sharks and scorpions in the workplace is to play the game called "I can expect it." For most dolphin-like people usually come as a surprise when people look like sharks. It catches us unawares.

Playing "I Can Expect It" Simply means that with certain people we can expect them, trust them almost to have a shark-like way. To play "I can expect it" allows us to:

Consider negative behavior.

Negative behavior plan.

Answer instead of responding.

Avoid other behaviors.

Decrease our stress targets.

After a little practice, you can even listen to what's happening – "Come on, I expected it."

The customer I once employed had a university that showed someone clearly shark-like behavior. When Mary introduced an idea of ​​a career, her university would shoot her down.

By playing "I can expect it" game, Mary could come to a creative solution. Whenever Mary had an idea that she really wanted to see that happening, she simply looked at the university of the answer and ran the idea past her at least a week before the meeting. By doing this, she gave her college an imagination of involvement and found her from shutting down the idea.

Now, some can call this treatment. I simply call it work better. You do not have to deal with a person, talk to your boss or monitor your colleagues. The good news here is that this technology can help you keep your head in difficult situations. And if you can "hold your head when all of you are losing your head," you'll be able to use sharks for what they really are.


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